Rules of procedure

Regulations order interior

For a stay 100% a few rules apply.

Read them carefully to take advantage from your home from holidays without stress.

The rules from base :

• Respect your holiday home as a if it was your own home.
• Visit account instructions and comments transmitted lors from reception concerning the use of from equipment, from furniture...
• Respect your neighbours at avoiding from noise à outside from in an untimely manner.
• Sort your rubbish. Take out your rubbish on good day. Visit case from doubt, ask for advice.

The state from locations at the start and on arrival

The state of play is an essential step for a stay successful and without bad surprise. Do not the don't neglect.

Visit the state from places, and the statement of meters (if you do pay not a package from charges), with the owner or the manager à arrival in your home from holidays and also à the exit.

Sign these documents in duplicate. This you avoid all misunderstanding after the that would spoil your memories.

You are responsible :

You are manager from behaviour from all your guests and any animals from company. Raise awareness at respect from the home from holidays and from instructions from security.

Visit case from damage caused by you or by a from your hosts, you are civilly responsible. La discount at status will be à your fresh.

For from reasons from security fire. Visit number from holidaymakers do can at no case exceed the capacity maximum from accommodation. Visit case from non-compliance, the owner can also go to a term à your stay without advance notice or reimbursement.

Visit case accident :

Contact the more quickly possible the owner or the manager for establish the report or define set the steps à Undertake.

La responsibility from owner or d'Ardennes-étape do forra be committed at case improper use from the home from holidays or from the equipment which is set à disposition.

A problem in your home from holidays during your stay and you can't find a solution with the owner or sound manager? Contact our customer service.

La bedding :

If the linen bed is not for rent in the house, you are held use your own sheets and pillowcases, covers...

For from hygiene reasons obvious, it is prohibited from sleep in the beds from your holiday home without the have protected.

In the case If this is not the case, you will be charged for cleaning or even replacing the bedding.

Save energy :

Visit proactive in use from heating. Use the thermostat to regulate the temperature.

Avoid d*open the windows when the heating works. Turn off the lights when you leave a room. Visit à regulate your water consumption.

In short, all these small gestures from daily that you know and which also apply at holidays.

La security from children :

Do not leave à no moment your children unattended. For leur security, visit the tower from the house with them and remind them thes rules from bottome :

• do not run in the stairs,
• do not play with the doors,
• above all, do not go out from garden itself for recover a ball from the street...

Cars, tents, mobile home etc

Do not park your car than locations planned à this effect. You do can set up from tent, mobile home, caravan... or any other shape from accommodation temporary on the property from the home from holidays.

Animals :

If your home holiday accept the animals, visit à respect the health and safety instructions and access rights by the owner or |e manager which the represents.

Do not go beyond not the number pets allowed. Visit case from overtaking, a term can be set à your stay without advance notice or dedamage.

Infos practices

Departure times and of arrival :

All the information go to can be found in your ticket stay except agreement individual caught between you and the owner from the home from holidays.

At from departure :

You are held from return the accommodation in a perfect status order and from cleanliness.

Even if you have fact call at service from cleaning, don't forget not of :

• make the well swept away,
• clean and ranger washing up,
• clean household appliances (including the barbecue),
• return the furniture having summer moved to their previous location à your arrival,
• leave the toilet in a status clean,
• sorting waste and the go to à where indicated
• unmaking beds and folding sheets.

If the owner or the manager must hire from costs removedments for return the home at status, these will be billed to you or deducted from the bail.

After your stay, we you transmit our survey from satisfaction. Thanks to at numerous answers from holidaymakers, the quality from the selection Ardennes-stop remains incomparable. In advance, thank you for your participation.

Don't forget not to claim your Ardennes experience guide at owner or at manager for take full advantage of your Ardennes stopover.

Please follow the additional instructions below by the owner of your holiday home.

We hope you enjoy your stay at Ardenne.